Telephone Systems
Marlborough Communications are able to supply, install and maintain telephone systems ranging from 8 to 300 extensions.
All out client's requirements are fully considered before a system is recommended that we feel will meet their requirements both now and in the future.
A modern and reliable telephone system is essential to a business being efficient and easy to use for both the system users and incoming callers.

Features Available on our Telephone Systems Include:
CLI (Calling Line Identification) |
DDI (Direct Dial In) |
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| Supplies extensions with the callers telephone number and/or name | Allows callers to dial directly to the extension they require (saves time for receptionist answering and transferring calls) |
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Automated Attendant |
Voice Mail |
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| Callers receive a recorded greeting with options to direct them to the appropriate person/department (saves time on receptionist answering and transferring calls) | Extensions on the system have an individual mailbox where callers received a personal greeting and have the option to leave a message. Messages can then be retrieved, both on and off site, stored, broadcast or deleted. (Saves hand written messages getting forgotten or lost) |
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CTI (Computer Telephone Integration) |
VOIP (Voice Over Internet Protocol) |
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Provides telephone callers information onto a computer screen) |
Telephony over WAN computer networks |
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Call Management Software (Callista) |
System Dect |
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Supplies incoming and outgoing call data for monitoring trunk and extension usage, peak call times etc. |
A cordless telephone network connected to the telephone system by way of headends |
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